FAQ

All orders will be palletized and delivered to your registered delivery address, so long as there is a forklift available.

We deliver Australia Wide. If you have access to a forklift, we can deliver.

You will receive a notification of expected delivery times and we request that you ensure you are on site to receive the delivery.

If for any specific reason you cannot make it, the goods will be taken to the nearest freight depot and a redelivery fee will be applicable.

Benchtop Express is a trade specific offering requiring a fork on / fork off delivery. There is currently no retail offer and we request that you contact your local cabinet maker for access to our range of worktops.

If you are a trade customer and would like to gain access to these products please visit Hafele Australia by clicking here

Please contact your local Hafele Account Manager.

Everyone’s needs are unique and we want to work with you on ensuring you have the right tools to service your customers.

Unfortunately we cannot send samples direct.

Please refer to the individual product pages. These pages will include all technical data, warranties, care and maintenance guides, installation recommendations etc.